1. Data Controller
2. What Data We Collect
When you use our website or contact us, we may collect the following personal data:
- Full name, email address, phone number
- Nationality, educational background, work experience
- Information you voluntarily provide in enquiry forms or messages
- Technical data: IP address, browser type, pages visited (via cookies)
3. Why We Collect Your Data
We collect and process your personal data for the following purposes:
- To respond to your enquiries and provide consultancy services
- To assess your eligibility for German visa pathways and services
- To send you relevant information about our services (only with your consent)
- To improve our website and user experience
- To comply with our legal obligations under German and EU law
4. Legal Basis for Processing (GDPR)
We process your data under the following legal bases as defined in Article 6 of the GDPR:
- Consent (Art. 6(1)(a)) — when you submit an enquiry form and tick the consent checkbox
- Contract (Art. 6(1)(b)) — when processing is necessary to provide our services to you
- Legitimate interests (Art. 6(1)(f)) — for website analytics and service improvement
- Legal obligation (Art. 6(1)(c)) — where required by applicable law
5. How Long We Keep Your Data
We retain your personal data only as long as necessary:
- Enquiry data: up to 3 years from last contact, unless you request deletion earlier
- Client data: up to 10 years where required by German commercial law (§ 257 HGB)
- Cookie/analytics data: as defined by each tool's retention policy
6. Who We Share Your Data With
We do not sell your personal data. We may share data with:
- Formspree (formspree.io) — our form submission processor, based in the USA, Privacy Shield compliant
- Admissionlabs, Nashik, India — our official India partner office, only when you are seeking in-person support in India and have given consent
- Legal authorities — only when required by law
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access — request a copy of your personal data we hold
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to restriction — request we limit processing of your data
- Right to data portability — request your data in a machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — at any time, without affecting prior processing
To exercise any of these rights, contact us at info@skillbruecke.com. We will respond within 30 days.
8. Cookies
Our website uses cookies. Please see our Cookie Policy for full details. You can manage cookie preferences through your browser settings at any time.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All form submissions are transmitted via HTTPS encryption.
10. Complaints
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the Landesbeauftragter für den Datenschutz Baden-Württemberg:
Website: www.baden-wuerttemberg.datenschutz.de
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.